EMAIL	FTR_ID	GROUP_ID	ACTION	NOTES	STATUS	DUE_DATE	ESCALATION_LEVEL	ESCALATION_DATE	ESCALATE_TO	FTR_ACTION_ID
suryaprakash.j@airtel-vodafone.je	6841	3	Work SR	f	OPEN	25/10/2010 15:26:17	3	27/10/2010 15:26:17	VINOD.SUD	261
suryaprakash.j@airtel-vodafone.je	7025	12	Welcome Call		OPEN	01/11/2010 11:08:43	3	03/11/2010 11:08:43	LISA.MOYSE	524
suryaprakash.j@airtel-vodafone.je	7142	6	Check on Progress		OPEN	28/10/2010 13:37:53	3	01/11/2010 13:37:53	VINOD.SUD	381
suryaprakash.j@airtel-vodafone.je	7142	6	Initial Call		OPEN	27/10/2010 13:37:53	3	29/10/2010 13:37:53	VINOD.SUD	380
suryaprakash.j@airtel-vodafone.je	7148	6	Check on Progress		OPEN	28/10/2010 14:03:08	3	01/11/2010 14:03:08	VINOD.SUD	386