?FTR_ID? ?GROUP_ID?	ACTION	STATUS	DUE_DATE	ESCALATION_LEVEL	ESCALATE_TO	ESCALATION_DATE
7099	12	Welcome Call	OPEN	01/11/2010 11:11:43	2	KAREN.RATCLIFF	02/11/2010 11:11:43
7378	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7380	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7390	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7397	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7435	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7436	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7437	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7440	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7556	12	Welcome Call	OPEN	04/11/2010 09:00:09	2	KAREN.RATCLIFF	05/11/2010 09:00:09
7264	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7271	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7272	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
6944	12	Welcome Call	OPEN	01/11/2010 11:09:03	2	KAREN.RATCLIFF	02/11/2010 11:09:03
6947	12	Welcome Call	OPEN	01/11/2010 11:09:36	2	KAREN.RATCLIFF	02/11/2010 11:09:36
6952	12	Welcome Call	OPEN	01/11/2010 11:09:48	2	KAREN.RATCLIFF	02/11/2010 11:09:48
6957	12	Welcome Call	OPEN	01/11/2010 11:10:06	2	KAREN.RATCLIFF	02/11/2010 11:10:06
6960	12	Welcome Call	OPEN	01/11/2010 11:10:10	2	KAREN.RATCLIFF	02/11/2010 11:10:10
6735	12	Welcome Call	OPEN	01/11/2010 10:17:39	2	KAREN.RATCLIFF	02/11/2010 10:17:39
6898	12	Welcome Call	OPEN	01/11/2010 10:18:41	2	KAREN.RATCLIFF	02/11/2010 10:18:41
6894	12	Welcome Call	OPEN	01/11/2010 10:19:05	2	KAREN.RATCLIFF	02/11/2010 10:19:05
6798	12	Welcome Call	OPEN	01/11/2010 10:20:12	2	KAREN.RATCLIFF	02/11/2010 10:20:12
6800	12	Welcome Call	OPEN	01/11/2010 10:20:20	2	KAREN.RATCLIFF	02/11/2010 10:20:20
6996	12	Welcome Call	OPEN	01/11/2010 10:21:20	2	KAREN.RATCLIFF	02/11/2010 10:21:20
7142	6	Check on Progress	OPEN	28/10/2010 13:37:53	2	LISA.MOYSE	29/10/2010 13:37:53
7148	6	Initial Call	OPEN	27/10/2010 14:03:08	2	LISA.MOYSE	28/10/2010 14:03:08
7148	6	Check on Progress	OPEN	28/10/2010 14:03:08	2	LISA.MOYSE	29/10/2010 14:03:08
7559	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7655	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7684	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7690	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7113	12	Welcome Call	OPEN	01/11/2010 11:12:14	2	KAREN.RATCLIFF	02/11/2010 11:12:14
7197	12	Welcome Call	OPEN	01/11/2010 11:12:30	2	KAREN.RATCLIFF	02/11/2010 11:12:30
7203	12	Welcome Call	OPEN	01/11/2010 11:13:03	2	KAREN.RATCLIFF	02/11/2010 11:13:03
7207	12	Welcome Call	OPEN	01/11/2010 11:13:06	2	KAREN.RATCLIFF	02/11/2010 11:13:06
7332	12	Welcome Call	OPEN	01/11/2010 09:08:41	2	KAREN.RATCLIFF	02/11/2010 09:08:41
7335	12	Welcome Call	OPEN	01/11/2010 09:08:42	2	KAREN.RATCLIFF	02/11/2010 09:08:42
7385	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7262	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7269	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7270	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7273	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
6951	12	Welcome Call	OPEN	01/11/2010 11:09:13	2	KAREN.RATCLIFF	02/11/2010 11:09:13
6949	12	Welcome Call	OPEN	01/11/2010 11:09:29	2	KAREN.RATCLIFF	02/11/2010 11:09:29
6732	12	Welcome Call	OPEN	01/11/2010 10:17:23	2	KAREN.RATCLIFF	02/11/2010 10:17:23
6739	12	Welcome Call	OPEN	01/11/2010 10:17:57	2	KAREN.RATCLIFF	02/11/2010 10:17:57
6740	12	Welcome Call	OPEN	01/11/2010 10:18:01	2	KAREN.RATCLIFF	02/11/2010 10:18:01
6744	12	Welcome Call	OPEN	01/11/2010 10:18:18	2	KAREN.RATCLIFF	02/11/2010 10:18:18
6890	12	Welcome Call	OPEN	01/11/2010 10:19:08	2	KAREN.RATCLIFF	02/11/2010 10:19:08
6791	12	Welcome Call	OPEN	01/11/2010 10:19:44	2	KAREN.RATCLIFF	02/11/2010 10:19:44
6795	12	Welcome Call	OPEN	01/11/2010 10:20:01	2	KAREN.RATCLIFF	02/11/2010 10:20:01
6801	12	Welcome Call	OPEN	01/11/2010 10:20:25	2	KAREN.RATCLIFF	02/11/2010 10:20:25
7014	12	Welcome Call	OPEN	01/11/2010 11:08:04	2	KAREN.RATCLIFF	02/11/2010 11:08:04
7017	12	Welcome Call	OPEN	01/11/2010 11:08:08	2	KAREN.RATCLIFF	02/11/2010 11:08:08
7022	12	Welcome Call	OPEN	01/11/2010 11:08:22	2	KAREN.RATCLIFF	02/11/2010 11:08:22
7028	12	Welcome Call	OPEN	01/11/2010 11:08:50	2	KAREN.RATCLIFF	02/11/2010 11:08:50
7142	6	Initial Call	OPEN	27/10/2010 13:37:53	2	LISA.MOYSE	28/10/2010 13:37:53
7636	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7638	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7649	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7650	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7651	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7653	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7683	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7693	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7694	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7118	12	Welcome Call	OPEN	01/11/2010 11:11:58	2	KAREN.RATCLIFF	02/11/2010 11:11:58
7120	12	Welcome Call	OPEN	01/11/2010 11:12:24	2	KAREN.RATCLIFF	02/11/2010 11:12:24
7206	12	Welcome Call	OPEN	01/11/2010 11:13:22	2	KAREN.RATCLIFF	02/11/2010 11:13:22
7209	12	Welcome Call	OPEN	01/11/2010 11:13:30	2	KAREN.RATCLIFF	02/11/2010 11:13:30
7329	12	Welcome Call	OPEN	01/11/2010 09:08:41	2	KAREN.RATCLIFF	02/11/2010 09:08:41
6728	12	Welcome Call	OPEN	28/10/2010 14:47:44	2	KAREN.RATCLIFF	29/10/2010 14:47:44
7330	12	Welcome Call	OPEN	01/11/2010 09:08:41	2	KAREN.RATCLIFF	02/11/2010 09:08:41
7336	12	Welcome Call	OPEN	01/11/2010 09:08:42	2	KAREN.RATCLIFF	02/11/2010 09:08:42
6726	12	Welcome Call	OPEN	28/10/2010 14:47:11	2	KAREN.RATCLIFF	29/10/2010 14:47:11
7379	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7433	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
6946	12	Welcome Call	OPEN	01/11/2010 11:09:10	2	KAREN.RATCLIFF	02/11/2010 11:09:10
6950	12	Welcome Call	OPEN	01/11/2010 11:09:21	2	KAREN.RATCLIFF	02/11/2010 11:09:21
6953	12	Welcome Call	OPEN	01/11/2010 11:09:25	2	KAREN.RATCLIFF	02/11/2010 11:09:25
6958	12	Welcome Call	OPEN	01/11/2010 11:09:56	2	KAREN.RATCLIFF	02/11/2010 11:09:56
6731	12	Welcome Call	OPEN	01/11/2010 10:17:14	2	KAREN.RATCLIFF	02/11/2010 10:17:14
6734	12	Welcome Call	OPEN	01/11/2010 10:17:34	2	KAREN.RATCLIFF	02/11/2010 10:17:34
6741	12	Welcome Call	OPEN	01/11/2010 10:18:05	2	KAREN.RATCLIFF	02/11/2010 10:18:05
6889	12	Welcome Call	OPEN	01/11/2010 10:18:46	2	KAREN.RATCLIFF	02/11/2010 10:18:46
6888	12	Welcome Call	OPEN	01/11/2010 10:19:12	2	KAREN.RATCLIFF	02/11/2010 10:19:12
6896	12	Welcome Call	OPEN	01/11/2010 10:19:20	2	KAREN.RATCLIFF	02/11/2010 10:19:20
6797	12	Welcome Call	OPEN	01/11/2010 10:20:08	2	KAREN.RATCLIFF	02/11/2010 10:20:08
7105	12	Welcome Call	OPEN	01/11/2010 11:10:32	2	KAREN.RATCLIFF	02/11/2010 11:10:32
7103	12	Welcome Call	OPEN	01/11/2010 11:10:48	2	KAREN.RATCLIFF	02/11/2010 11:10:48
7008	12	Welcome Call	OPEN	01/11/2010 11:07:41	2	KAREN.RATCLIFF	02/11/2010 11:07:41
7010	12	Welcome Call	OPEN	01/11/2010 11:08:11	2	KAREN.RATCLIFF	02/11/2010 11:08:11
7021	12	Welcome Call	OPEN	01/11/2010 11:08:30	2	KAREN.RATCLIFF	02/11/2010 11:08:30
7560	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7905	6	Initial Call	OPEN	11/11/2010 12:39:38	2	LISA.MOYSE	12/11/2010 12:39:38
7635	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7686	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7687	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7691	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
6841	3	Work SR	OPEN	25/10/2010 15:26:17	2	BRIAN.COOMBS	26/10/2010 15:26:17
7116	12	Welcome Call	OPEN	01/11/2010 11:11:51	2	KAREN.RATCLIFF	02/11/2010 11:11:51
7119	12	Welcome Call	OPEN	01/11/2010 11:12:02	2	KAREN.RATCLIFF	02/11/2010 11:12:02
7202	12	Welcome Call	OPEN	01/11/2010 11:13:11	2	KAREN.RATCLIFF	02/11/2010 11:13:11
7333	12	Welcome Call	OPEN	01/11/2010 09:08:41	2	KAREN.RATCLIFF	02/11/2010 09:08:41
7338	12	Welcome Call	OPEN	01/11/2010 09:08:42	2	KAREN.RATCLIFF	02/11/2010 09:08:42
7382	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7383	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7387	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7398	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7428	12	Welcome Call	OPEN	01/11/2010 09:00:08	2	KAREN.RATCLIFF	02/11/2010 09:00:08
7429	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7430	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7434	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7260	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7267	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
6743	12	Welcome Call	OPEN	01/11/2010 10:18:13	2	KAREN.RATCLIFF	02/11/2010 10:18:13
6895	12	Welcome Call	OPEN	01/11/2010 10:18:51	2	KAREN.RATCLIFF	02/11/2010 10:18:51
6892	12	Welcome Call	OPEN	01/11/2010 10:19:25	2	KAREN.RATCLIFF	02/11/2010 10:19:25
6994	12	Welcome Call	OPEN	01/11/2010 10:20:59	2	KAREN.RATCLIFF	02/11/2010 10:20:59
7112	12	Welcome Call	OPEN	01/11/2010 11:10:42	2	KAREN.RATCLIFF	02/11/2010 11:10:42
7558	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7566	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7567	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7642	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7652	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
6841	3	Work SR	OPEN	25/10/2010 15:26:17	2	LISA.MOYSE	26/10/2010 15:26:17
7200	12	Welcome Call	OPEN	01/11/2010 11:12:55	2	KAREN.RATCLIFF	02/11/2010 11:12:55
7199	12	Welcome Call	OPEN	01/11/2010 11:13:19	2	KAREN.RATCLIFF	02/11/2010 11:13:19
7211	12	Welcome Call	OPEN	01/11/2010 11:13:34	2	KAREN.RATCLIFF	02/11/2010 11:13:34
7210	12	Welcome Call	OPEN	01/11/2010 11:13:37	2	KAREN.RATCLIFF	02/11/2010 11:13:37
7331	12	Welcome Call	OPEN	01/11/2010 09:08:41	2	KAREN.RATCLIFF	02/11/2010 09:08:41
7339	12	Welcome Call	OPEN	01/11/2010 09:08:42	2	KAREN.RATCLIFF	02/11/2010 09:08:42
7381	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7391	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7395	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7431	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7439	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
6729	12	Welcome Call	OPEN	28/10/2010 15:33:31	2	KAREN.RATCLIFF	29/10/2010 15:33:31
7257	12	Welcome Call	OPEN	29/10/2010 09:00:15	2	KAREN.RATCLIFF	01/11/2010 09:00:15
7263	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7265	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7266	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
6745	12	Welcome Call	OPEN	01/11/2010 10:18:22	2	KAREN.RATCLIFF	02/11/2010 10:18:22
6887	12	Welcome Call	OPEN	01/11/2010 10:18:37	2	KAREN.RATCLIFF	02/11/2010 10:18:37
6897	12	Welcome Call	OPEN	01/11/2010 10:19:30	2	KAREN.RATCLIFF	02/11/2010 10:19:30
6796	12	Welcome Call	OPEN	01/11/2010 10:20:05	2	KAREN.RATCLIFF	02/11/2010 10:20:05
6802	12	Welcome Call	OPEN	01/11/2010 10:20:29	2	KAREN.RATCLIFF	02/11/2010 10:20:29
6806	12	Welcome Call	OPEN	01/11/2010 10:20:45	2	KAREN.RATCLIFF	02/11/2010 10:20:45
7100	12	Welcome Call	OPEN	01/11/2010 11:10:25	2	KAREN.RATCLIFF	02/11/2010 11:10:25
7011	12	Welcome Call	OPEN	01/11/2010 11:07:31	2	KAREN.RATCLIFF	02/11/2010 11:07:31
7007	12	Welcome Call	OPEN	01/11/2010 11:07:53	2	KAREN.RATCLIFF	02/11/2010 11:07:53
7561	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7562	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7565	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7570	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7641	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7643	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7645	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7647	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7682	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7106	12	Welcome Call	OPEN	01/11/2010 11:11:02	2	KAREN.RATCLIFF	02/11/2010 11:11:02
7117	12	Welcome Call	OPEN	01/11/2010 11:12:08	2	KAREN.RATCLIFF	02/11/2010 11:12:08
7208	12	Welcome Call	OPEN	01/11/2010 11:12:47	2	KAREN.RATCLIFF	02/11/2010 11:12:47
7204	12	Welcome Call	OPEN	01/11/2010 11:13:26	2	KAREN.RATCLIFF	02/11/2010 11:13:26
7337	12	Welcome Call	OPEN	01/11/2010 09:08:42	2	KAREN.RATCLIFF	02/11/2010 09:08:42
7386	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7388	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7393	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7259	12	Welcome Call	OPEN	29/10/2010 09:00:15	2	KAREN.RATCLIFF	01/11/2010 09:00:15
7261	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7268	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
7024	12	Welcome Call	OPEN	01/11/2010 11:08:57	2	KAREN.RATCLIFF	02/11/2010 11:08:57
6945	12	Welcome Call	OPEN	01/11/2010 11:09:06	2	KAREN.RATCLIFF	02/11/2010 11:09:06
6956	12	Welcome Call	OPEN	01/11/2010 11:09:32	2	KAREN.RATCLIFF	02/11/2010 11:09:32
6948	12	Welcome Call	OPEN	01/11/2010 11:09:44	2	KAREN.RATCLIFF	02/11/2010 11:09:44
6961	12	Welcome Call	OPEN	01/11/2010 11:10:22	2	KAREN.RATCLIFF	02/11/2010 11:10:22
6738	12	Welcome Call	OPEN	01/11/2010 10:17:52	2	KAREN.RATCLIFF	02/11/2010 10:17:52
6788	12	Welcome Call	OPEN	01/11/2010 10:18:26	2	KAREN.RATCLIFF	02/11/2010 10:18:26
6992	12	Welcome Call	OPEN	01/11/2010 10:21:03	2	KAREN.RATCLIFF	02/11/2010 10:21:03
6997	12	Welcome Call	OPEN	01/11/2010 10:21:12	2	KAREN.RATCLIFF	02/11/2010 10:21:12
7104	12	Welcome Call	OPEN	01/11/2010 11:10:29	2	KAREN.RATCLIFF	02/11/2010 11:10:29
7102	12	Welcome Call	OPEN	01/11/2010 11:10:51	2	KAREN.RATCLIFF	02/11/2010 11:10:51
7015	12	Welcome Call	OPEN	01/11/2010 11:07:45	2	KAREN.RATCLIFF	02/11/2010 11:07:45
7016	12	Welcome Call	OPEN	01/11/2010 11:07:50	2	KAREN.RATCLIFF	02/11/2010 11:07:50
7009	12	Welcome Call	OPEN	01/11/2010 11:07:57	2	KAREN.RATCLIFF	02/11/2010 11:07:57
7018	12	Welcome Call	OPEN	01/11/2010 11:08:15	2	KAREN.RATCLIFF	02/11/2010 11:08:15
7023	12	Welcome Call	OPEN	01/11/2010 11:08:34	2	KAREN.RATCLIFF	02/11/2010 11:08:34
7020	12	Welcome Call	OPEN	01/11/2010 11:08:38	2	KAREN.RATCLIFF	02/11/2010 11:08:38
6840	6	Close Loop	OPEN	12/11/2010 12:26:58	1	KAREN.RATCLIFF	12/11/2010 12:26:58
7639	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7640	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7644	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7654	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7688	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7108	12	Welcome Call	OPEN	01/11/2010 11:11:38	2	KAREN.RATCLIFF	02/11/2010 11:11:38
7115	12	Welcome Call	OPEN	01/11/2010 11:12:18	2	KAREN.RATCLIFF	02/11/2010 11:12:18
7198	12	Welcome Call	OPEN	01/11/2010 11:12:51	2	KAREN.RATCLIFF	02/11/2010 11:12:51
7205	12	Welcome Call	OPEN	01/11/2010 11:13:14	2	KAREN.RATCLIFF	02/11/2010 11:13:14
7334	12	Welcome Call	OPEN	01/11/2010 09:08:42	2	KAREN.RATCLIFF	02/11/2010 09:08:42
7384	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7392	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7396	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7432	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7438	12	Welcome Call	OPEN	01/11/2010 09:00:09	2	KAREN.RATCLIFF	02/11/2010 09:00:09
7554	12	Welcome Call	OPEN	04/11/2010 09:00:09	2	KAREN.RATCLIFF	05/11/2010 09:00:09
7274	12	Welcome Call	OPEN	29/10/2010 09:00:16	2	KAREN.RATCLIFF	01/11/2010 09:00:16
6963	12	Welcome Call	OPEN	01/11/2010 11:10:03	2	KAREN.RATCLIFF	02/11/2010 11:10:03
6964	12	Welcome Call	OPEN	01/11/2010 11:10:14	2	KAREN.RATCLIFF	02/11/2010 11:10:14
6730	12	Welcome Call	OPEN	01/11/2010 10:17:06	2	KAREN.RATCLIFF	02/11/2010 10:17:06
6736	12	Welcome Call	OPEN	01/11/2010 10:17:44	2	KAREN.RATCLIFF	02/11/2010 10:17:44
6885	12	Welcome Call	OPEN	01/11/2010 10:18:56	2	KAREN.RATCLIFF	02/11/2010 10:18:56
6891	12	Welcome Call	OPEN	01/11/2010 10:19:01	2	KAREN.RATCLIFF	02/11/2010 10:19:01
6893	12	Welcome Call	OPEN	01/11/2010 10:19:17	2	KAREN.RATCLIFF	02/11/2010 10:19:17
6789	12	Welcome Call	OPEN	01/11/2010 10:19:36	2	KAREN.RATCLIFF	02/11/2010 10:19:36
6790	12	Welcome Call	OPEN	01/11/2010 10:19:40	2	KAREN.RATCLIFF	02/11/2010 10:19:40
6793	12	Welcome Call	OPEN	01/11/2010 10:19:53	2	KAREN.RATCLIFF	02/11/2010 10:19:53
6805	12	Welcome Call	OPEN	01/11/2010 10:20:41	2	KAREN.RATCLIFF	02/11/2010 10:20:41
6993	12	Welcome Call	OPEN	01/11/2010 10:20:53	2	KAREN.RATCLIFF	02/11/2010 10:20:53
6995	12	Welcome Call	OPEN	01/11/2010 10:21:07	2	KAREN.RATCLIFF	02/11/2010 10:21:07
7109	12	Welcome Call	OPEN	01/11/2010 11:10:36	2	KAREN.RATCLIFF	02/11/2010 11:10:36
7111	12	Welcome Call	OPEN	01/11/2010 11:10:39	2	KAREN.RATCLIFF	02/11/2010 11:10:39
7012	12	Welcome Call	OPEN	01/11/2010 11:07:37	2	KAREN.RATCLIFF	02/11/2010 11:07:37
7019	12	Welcome Call	OPEN	01/11/2010 11:08:18	2	KAREN.RATCLIFF	02/11/2010 11:08:18
7107	12	Welcome Call	OPEN	01/11/2010 11:10:55	2	KAREN.RATCLIFF	02/11/2010 11:10:55
7563	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7564	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7568	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7569	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7646	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7648	12	Welcome Call	OPEN	05/11/2010 09:00:09	2	KAREN.RATCLIFF	08/11/2010 09:00:09
7685	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7110	12	Welcome Call	OPEN	01/11/2010 11:10:59	2	KAREN.RATCLIFF	02/11/2010 11:10:59
7101	12	Welcome Call	OPEN	01/11/2010 11:11:47	2	KAREN.RATCLIFF	02/11/2010 11:11:47
7114	12	Welcome Call	OPEN	01/11/2010 11:11:54	2	KAREN.RATCLIFF	02/11/2010 11:11:54
7201	12	Welcome Call	OPEN	01/11/2010 11:12:59	2	KAREN.RATCLIFF	02/11/2010 11:12:59
7328	12	Welcome Call	OPEN	01/11/2010 09:08:41	2	KAREN.RATCLIFF	02/11/2010 09:08:41
7389	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7394	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7441	12	Welcome Call	OPEN	01/11/2010 09:00:10	2	KAREN.RATCLIFF	02/11/2010 09:00:10
7555	12	Welcome Call	OPEN	04/11/2010 09:00:09	2	KAREN.RATCLIFF	05/11/2010 09:00:09
7258	12	Welcome Call	OPEN	29/10/2010 09:00:15	2	KAREN.RATCLIFF	01/11/2010 09:00:15
6955	12	Welcome Call	OPEN	01/11/2010 11:09:17	2	KAREN.RATCLIFF	02/11/2010 11:09:17
6954	12	Welcome Call	OPEN	01/11/2010 11:09:52	2	KAREN.RATCLIFF	02/11/2010 11:09:52
6962	12	Welcome Call	OPEN	01/11/2010 11:09:59	2	KAREN.RATCLIFF	02/11/2010 11:09:59
6959	12	Welcome Call	OPEN	01/11/2010 11:10:18	2	KAREN.RATCLIFF	02/11/2010 11:10:18
6733	12	Welcome Call	OPEN	01/11/2010 10:17:28	2	KAREN.RATCLIFF	02/11/2010 10:17:28
6737	12	Welcome Call	OPEN	01/11/2010 10:17:48	2	KAREN.RATCLIFF	02/11/2010 10:17:48
6742	12	Welcome Call	OPEN	01/11/2010 10:18:09	2	KAREN.RATCLIFF	02/11/2010 10:18:09
6886	12	Welcome Call	OPEN	01/11/2010 10:18:31	2	KAREN.RATCLIFF	02/11/2010 10:18:31
6792	12	Welcome Call	OPEN	01/11/2010 10:19:49	2	KAREN.RATCLIFF	02/11/2010 10:19:49
6794	12	Welcome Call	OPEN	01/11/2010 10:19:57	2	KAREN.RATCLIFF	02/11/2010 10:19:57
6799	12	Welcome Call	OPEN	01/11/2010 10:20:16	2	KAREN.RATCLIFF	02/11/2010 10:20:16
6803	12	Welcome Call	OPEN	01/11/2010 10:20:34	2	KAREN.RATCLIFF	02/11/2010 10:20:34
6804	12	Welcome Call	OPEN	01/11/2010 10:20:38	2	KAREN.RATCLIFF	02/11/2010 10:20:38
6807	12	Welcome Call	OPEN	01/11/2010 10:20:49	2	KAREN.RATCLIFF	02/11/2010 10:20:49
7013	12	Welcome Call	OPEN	01/11/2010 11:08:00	2	KAREN.RATCLIFF	02/11/2010 11:08:00
7026	12	Welcome Call	OPEN	01/11/2010 11:08:26	2	KAREN.RATCLIFF	02/11/2010 11:08:26
7025	12	Welcome Call	OPEN	01/11/2010 11:08:43	2	KAREN.RATCLIFF	02/11/2010 11:08:43
7027	12	Welcome Call	OPEN	01/11/2010 11:08:54	2	KAREN.RATCLIFF	02/11/2010 11:08:54
7557	12	Welcome Call	OPEN	04/11/2010 09:00:09	2	KAREN.RATCLIFF	05/11/2010 09:00:09
7571	12	Welcome Call	OPEN	04/11/2010 09:00:10	2	KAREN.RATCLIFF	05/11/2010 09:00:10
7637	12	Welcome Call	OPEN	05/11/2010 09:00:08	2	KAREN.RATCLIFF	08/11/2010 09:00:08
7689	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10
7692	12	Welcome Call	OPEN	08/11/2010 09:00:10	2	KAREN.RATCLIFF	09/11/2010 09:00:10