Good Morning

The below SR is going to escalate...


EMAIL: ?EMAIL?
FTR_ID : ?FTR_ID?
GROUP_ID: ?GROUP_ID?
ACTION: ?ACTION?
STATUS: ?STATUS?
DUE_DATE: ?DUE_DATE?
ESCALATION_LEVEL: ?ESCALATION_LEVEL?
ESCALATE_TO : ?ESCALATE_TO?
ESCALATION_DATE: ?ESCALATION_DATE?